Frequently Asked Questions
Yes, the entrance ticket to the Sagrada Familia is included in all our products (except for the purchase of the audio guide only).
For guided tour bookings, tickets are not sent by email. After your booking is confirmed, simply arrive at the meeting point specified in your confirmation email on the scheduled day and time (please arrive 15 minutes early). Our staff will provide your tickets there, and your guide will begin the tour with you.
It is essential to carry your original physical ID card (DNI) or passport.
Yes, no problem. They can be provided in any digital format as long as the QR code is legible.
Everyone needs tickets for access to the Sagrada Familia regardless of age. Without a ticket you will not be able to access the monument.
You’ll receive access via email after booking—listen on your smartphone; no app needed.
All sales are final. In the rare case of basilica closure, full refunds are processed automatically.
No—tickets are tied to your selected time slot. Early or too late arrival is not permitted.
A basic visit takes about 1.5–2 hours; exploring towers or museum could take 3 hours.
Yes—the basilica interior is fully covered—your ticket is valid regardless of weather.